{"product_id":"net-cover-advanced-5-anos-para-at-fl-ie5-l3-01","title":"Net.Cover Advanced - 5 years for AT-FL-IE5-L3-01","description":"\u003cdiv class=\"container hidden-xs nav_producto\" style=\"box-sizing: border-box; margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; width: 970px; color: #333333; font-family: 'Helvetica Neue'\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-size: 14px; background-color: #ffffff;\"\u003e\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\u003cdiv class=\"tab-content\" style=\"box-sizing: border-box;\"\u003e\u003cdiv id=\"especificaciones\" class=\"tab-pane fade in active\" style=\"box-sizing: border-box; opacity: 1; transition: opacity 0.15s linear 0s;\"\u003e\n\u003ch1 style=\"box-sizing: border-box; margin: 20px 0px 10px; font-family: Rubik\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-weight: 500; line-height: 1.1; color: inherit;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eNet\u003c\/strong\u003e .Cover \u003c\/h1\u003e\n\u003ch2 style=\"box-sizing: border-box; font-family: Rubik\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 30px;\"\u003e \u003cstrong style=\"box-sizing: border-box;\"\u003eSupport programs\u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Allied Telesis Net.Cover® support programs\u0026amp;comma; They are designed to provide complete, dedicated coverage for your network. Provide the highest levels of technical support\u0026amp;comma; superior risk mitigation measures and proactive services\u0026amp;comma; to ensure high availability\u0026amp;comma; business continuity and peace of mind. Among the services available with our Net.Cover support programs are multi-level telephone technical support\u0026amp;comma; priority queuing and advanced product replacement; ensuring maximum uptime and making it easy to troubleshoot vital network hardware and software.\u003c\/p\u003e  \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eAvailable for periods of one, three and five years\u0026amp;comma; Net.Cover offers support options for customers who wish to enhance the features offered by the standard warranty only\u0026amp;comma; to further protect your network and simplify your maintenance budget with a single fee. \u003c\/p\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e\u003cimg style=\"box-sizing: border-box; border: 0px; vertical-align: middle;\" src=\"https:\/\/ftp3.syscom.mx\/usuarios\/raragon\/Allied_Telesis\/NetCover\/NetCover_Caracteristicas.png\" alt=\"\" width=\"1049\" height=\"459\"\u003e\u003c\/p\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Net.Cover Premium support programs\u0026amp;comma; Advanced and Elite are available in current Allied Telesis products. For customers seeking continuous protection on end-of-sale products\u0026amp;comma; Net.Cover TAC offers access to software updates and improvements\u0026amp;comma; along with access to our Technical Assistance Center (TAC). To check if Net.Cover TAC is available for your product and get a quote, Contact your local Allied Telesis representative. \u003c\/p\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e\u003c\/p\u003e\n\u003ch2 style=\"box-sizing: border-box; font-family: Rubik\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 30px;\"\u003e Net.Cover programs offer: \u003c\/h2\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e\u003c\/p\u003e\n\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eOnline services:\u003c\/strong\u003e  \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eAllied Telesis offers web-based online support service\u0026amp;comma; available 24 hours a day\u0026amp;comma; the seven days of the week. With your personalized account\u0026amp;comma; You can generate and track the status of your technical support incidents. \u003c\/p\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eKnowledge base:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Net.Cover customers will register on the Allied Telesis support portal with immediate access to the knowledge base. \u003c\/p\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eSoftware updates:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Allied Telesis Software Support provides online access to software updates\u0026amp;comma; updates and bug fixes for all covered products. These updates deliver timely features and enhancements in response to the constant changes our customers are experiencing in their network environments. \u003c\/p\u003e\n\u003cul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 10px;\"\u003e\n\u003cli style=\"box-sizing: border-box;\"\u003e 24 x 7 software access\u003c\/li\u003e\n\u003cli style=\"box-sizing: border-box;\"\u003e Software updates and improvements\u003c\/li\u003e\n\u003cli style=\"box-sizing: border-box;\"\u003e Release Notes and Documentation \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e \n\u003cstrong style=\"box-sizing: border-box;\"\u003eHardware support:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Provide hardware troubleshooting and fault diagnosis. Allied Telesis Hardware Support will cover the cost of repairs in the event of hardware failure\u0026amp;comma; avoiding unforeseen expenses. The advanced hardware replacement option ensures minimal network downtime for mission-critical applications. Customers without a valid Net.Cover maintenance plan will receive basic hardware troubleshooting instructions\u0026amp;comma; while Net.Cover customers will be guided through the fault analysis procedure for quick diagnosis and resolution. \u003c\/p\u003e\n\u003cul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 10px;\"\u003e\n\u003cli style=\"box-sizing: border-box;\"\u003e Hardware repair and return\u003c\/li\u003e\n\u003cli style=\"box-sizing: border-box;\"\u003e Next business day shipping for Advanced Hardware Replacement (Advanced and Elite Programs)\u003c\/li\u003e\n\u003cli style=\"box-sizing: border-box;\"\u003e Hardware fault diagnosis \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003ePriority queue:\u003c\/strong\u003e  \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eNet.Cover customer requests will be prioritized according to the subscribed plan and access will be granted via live call toll-free local telephone numbers. \u003c\/p\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eTelephone support:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Subscribing to a Net.Cover plan will entitle you to receive live support from Allied Telesis helpdesk\u0026amp;comma; which will guide you step by step to identify and resolve network related problems. Allied Telesis technical support is made up of experienced engineers\u0026amp;comma; both in Allied Telesis products and in a wide range of networking technologies. Please check our website for the updated list of phone numbers for your country. \u003c\/p\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eConfiguration evaluation:\u003c\/strong\u003e  \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eThis role provides an Allied Telesis engineer to evaluate your basic hardware and software configuration files. If additional services are required, Allied Telesis Professional Services organization is available to provide complete engineering services\u0026amp;comma; including design consultation\u0026amp;comma; implementation\u0026amp;comma; remote network documentation and analysis and on-site troubleshooting\u0026amp;comma; which are billed separately. For details and pricing on Allied Telesis' professional services offerings, Contact your sales representative. \u003c\/p\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eDirect account support:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Elite clients have direct contact with Allied Telesis account managers and specialists\u0026amp;comma; who help in the selection of the most appropriate solutions and technologies and provide support for rapid problem resolution. \u003c\/p\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"container \" style=\"box-sizing: border-box; margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; width: 970px; color: #333333; font-family: 'Helvetica Neue'\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-size: 14px; background-color: #ffffff;\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"container\" style=\"box-sizing: border-box; margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; width: 970px; color: #333333; font-family: 'Helvetica Neue'\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-size: 14px; background-color: #ffffff;\"\u003e\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\u003cdiv class=\"col-xs-12\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 970px;\"\u003e\u003cdiv id=\"\" class=\"\" style=\"box-sizing: border-box;\"\u003e\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e\n\u003cdiv class=\"container\" style=\"box-sizing: border-box; margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; width: 970px; color: #333333; font-family: 'Helvetica Neue'\u0026amp;comma; Helvetica\u0026amp;comma; Arial\u0026amp;comma; sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e \u003c\/div\u003e\u003c\/div\u003e","brand":"ALLIED TELESIS","offers":[{"title":"Default Title","offer_id":45020047343861,"sku":"AT-FL-IE5-L3-01-NCA5","price":3166.16,"currency_code":"MXN","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0671\/6522\/5205\/files\/ATFLIE5L301NCA5-h_18ca6ad5-e37e-483c-b650-47889c4c41be.png?v=1722108935","url":"https:\/\/prolink.mx\/en\/products\/net-cover-advanced-5-anos-para-at-fl-ie5-l3-01","provider":"ProLink","version":"1.0","type":"link"}